Rajiv Shesh is the Chief Revenue Officer at HCLSoftware where he leads revenue growth & customer advocacy for Products & Platforms division. The digital world has seen massive innovation. At the heart ...
A customer-first business strategy that prioritizes exceptional service, empowers employees and leverages feedback can transform satisfied customers into loyal advocates, driving sustainable, ...
Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. As customer expectations for outstanding service and experiences continue to rise, ...
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